Say hello to Joao Paulo Amoroso #MyMenzies
28 October 2024
👋 Say hello to Joao Paulo Amoroso, Customer Service Agent at London’s Heathrow Airport (LHR).
Covering early morning shifts, Joao helps passengers check-in and board their flight. During any one shift, he can find himself arranging special assistance, checking-in specialist sports equipment or even overseeing the paperwork required for pets to fly! 🐶
For Joao, it’s the inclusive culture that makes Menzies such a great place to work: “As someone who is disabled, I have always felt very well supported by my colleagues, including managers. No matter who you are or what your background is, Menzies gives you the support you need to progress your career.” 💙
👔 Joao says that he’s “proud and honoured” to be one of the faces fronting our new Menzies Front of House uniform campaign. “I felt a bit awkward having my photo taken at first, but it has been wonderful to show my family and colleagues the end result,” he explains.
After 20 years of serving passengers at Heathrow, we’d like to thank Joao for his continuous commitment to delivering first-class customer service every day. 🌟
If you would like to feature in #MyMenzies, please get in touch with the communications team.